COVID-19 instruction & safety measures

Our rooms in Naxos continue to operate. As we welcome you back to Margaret of naxos, we pledge to provide you with a secure environment that aligns with experts of the World Health Organization and the regulations of the Hellenic

Government working to defeat COVID-19. In our accommodation we keep all the provisions disinfection measures both in public areas and in rooms with increased sensitivity.

We are here to provide you with excellent accommodation experiences.

We redefine the already strict cleaning and safety standards by providing improved training of our team members, increased public cleaning procedures and customized food and beverage services to ensure that our guests enjoy a stay without worries. We consider it important to communicate with you the measures we take

to ensure health and safety in our facilities. Our teams are strict

cleaning all hospitality areas by carefully following the cleaning and hygiene protocols and disinfection.

These protocols include:

PUBLIC SPACES

Starting with public spaces and high traffic areas, we move on and beyond our normal protocols. The cleaning frequency has been increased when using appropriate products disinfection and highly trained staff. We have also invested in technology steam cleaner and antiseptic with antibacterial action - certified by the World Health Organization

Health for disinfecting public spaces (including corridors, stairs and

increased cleaning policy for key cards and devices shared by partners. Finally, it has the planned rodenticide is carried out in all areas of the facility. hand disinfectant

Hand disinfection stations are installed in various locations around the hotel, such as entrances, reception,

ROOMS & SWITCHES

In the rooms, we have raised our strict protocols for cleaning all surfaces with recommended and approved cleaning products-Specifically with steam cleaner. We also have

create a special plan to further disinfect the areas of visitors most often touched e.g. light switches, door handles, remote controls, thermostats and more.

The bedding washed at very high temperatures with properly certified disinfectants (specifically for Covid-19). In addition, we have removed all paper comforts from the room (pen, paper, catalog visitors) but will be available upon request. Finally, our hotel fully responds to emergency cleaning.

NEW TECHNOLOGY

We have invested in new technologies to offer you an upgraded and safe experience.

Guests will now be able to use pre-check-in to avoid lines and their own overcrowded stations and will visit the reception on arrival to get the key to the room their. Also, all menus, hotel list of hotels and area information will are available to our visitors electronically.

The company keeps an electronic file of all the people who stayed at the hotel - name, nationality, passport / ID number, arrival and departure date, contact details (address,

phone, e-mail) - to make it possible to communicate with close contacts in case of COVID- 19, which may be settled afterwards, in accordance with the General Regulation on Protection

Personal Data (GDPR) and informs all visitors that a file is kept for reasons public health protection.

MANAGEMENT RULES

Taking into account the current concerns about the new corona 2019 (covid19), we have established accommodation rules so that together with the appropriate hygiene protocols and operating procedures, to ensure the well-being of our visitors during their stay with us. These rules of accommodation include:

Approaching any interior service area (reception), we recommend to

our visitors to keep a distance of one and a half (1.5) meters from the next in a row priority.

. To avoid any health problems from third party goods and / or services consumed inside a hotel, we do not allow external food delivery services (delivery).

. We encourage our visitors to get in touch with any member of our team for suggestions and / or remarks that will improve our operation.

. Our goal is to provide high quality personalized services.

 All members of our teams are enthusiastic professionals, at the disposal of our guests, respond promptly and effectively to their requests.

PROTECTION MEASURES FOR OUR WORKERS

For our employees who work, our company has taken the following measures:

 Restrictions are kept for a reduced number of people in their workplace.

. We provided all the provided protective equipment as a precaution.

. We continue to take measures to continuously disinfect work surfaces as well as spaces

public and private.

. We have taken measures to limit social gatherings of staff and keep the safe

distance between employees (1.5+ meters).

 As part of our commitment to the health and well-being of visitors, employees and

of our society, we are closely following the developments regarding the new corona 2019 (covid19)

with regular updates and guidance from the National Organization of Public Health (E.O.D.Y.) and the Ministry of Health, as well as additional government and

. European organizations. Based on the guidance we have received and the general situation of our readiness, we are confident that our facilities and services will continue

They are safe and our teams are ready to serve our guests.

We are very proud of all the staff of our company that in these unprecedented circumstances show a very high level of individual, social and professional responsibility. Apart from Immediate adherence to strict rules of hygiene, operation, communication and coordination exemplary hosts.

We appreciate every visitor who honors us with his presence at our destination. In our enchanting Naxos!